# Simplify your procedures: a clear RACI and useful training. Maestro creates or simplifies your procedures, derives a readable flowchart and RACI, reveals what is missing and designs on-the-job training. An accelerator for capturing know-how — for SMEs and mid-market companies as much as large enterprises. ## Too many procedures. Far too little clarity. In most organisations, procedures pile up: hundreds of documents that repeat one another, contradict one another, and that nobody really reads. Meanwhile, **20 to 50% of real know-how is written down nowhere** — it lives in the heads of a few experts. The result: fragile compliance, long and ineffective training, and a dangerous dependence on key people. Maestro tackles the root of the problem: it turns complex (or non-existent) documentation into **clear procedures, a readable RACI and training that genuinely helps**. ## Concrete deliverables, not 50-page PDFs ### Clean procedures Created from scratch or simplified from what exists, each linked to the right process. ### Flowchart + RACI The process described simply, and the RACI as the backbone of responsibilities. Not BPM for its own sake. ### Knowledge-gap map The critical know-how that was written down nowhere, finally revealed. ### Learning paths 70/20/10 learning paths and their content, produced as videos with Hoctav. ### Demonstrable compliance Documentation kept up to date, traceable and linked to the RACI: you stay inspection-ready. ### Knowledge capture Your experts' tacit know-how becomes a transferable asset. ## Simplify what exists, or create from scratch ### Simplify what exists You are drowning in SOPs, training material and redundant files. Maestro removes duplicates, resolves contradictions and derives clear deliverables — up to **80% fewer procedures**. ### Create from scratch Nothing is written down; the knowledge lives in a few heads. From interviews and observation, Maestro **creates from scratch** your procedures, your RACI and your learning paths. ## The core of a DMS, an LMS, BPM and AI — without the bloat Each of these tools does part of the job and adds its own overhead. Maestro keeps the essentials of all four, orchestrated by the Sinfony method: versioned and distributed documents, learning paths, processes described because they are useful, and an AI that stays a Documentation & Training assistant — neither chatbot nor agent, within your own environment, with no data leakage. ## SMEs and mid-market companies as much as large enterprises **SMEs & mid-market companies** — capture your experts' know-how to de-risk the business, improve your bottom line and your _equity value_, and accelerate growth. **Large enterprises** — rationalise thousands of documents, unlock lasting indirect-cost savings and prove your compliance at all times. ## Explore Maestro [Simplify what exists](https://maestro.sinfony.ai/en/#usages)[What Maestro produces](https://maestro.sinfony.ai/en/#produit)[The difference](https://maestro.sinfony.ai/en/#difference)[Pricing](https://maestro.sinfony.ai/en/#offres)[Try Maestro](https://maestro.sinfony.ai/en/#audit) ## Your questions ### Is Maestro a DMS, an LMS, an AI or a BPM tool? A bit of all four — the essentials, without the bloat. Maestro brings together the useful core of a DMS, an LMS, BPM and AI, orchestrated by the Sinfony method. On the AI side, it is neither a chatbot nor an agent, but a Documentation & Training assistant. ### Do I need existing documentation to start? No. Maestro simplifies an existing body of documents, but it can also create your procedures, RACI and training from scratch by capturing your experts' knowledge. ### What is a RACI and why is it central? A RACI describes who does what (Responsible, Accountable, Consulted, Informed). At Maestro it is the backbone that links documentation, responsibilities and training — more useful than BPM modelling. ### Is my data secure? Yes. Maestro connects to your own AI, within your own environment: your documents do not go off to train anything elsewhere. Zero data leakage, by design. ## Test Maestro on your own documents A fixed-scope Flash Audit: you walk away with concrete simplification leads, produced by Maestro.