Module 1 of 9 · Analyse the documents

Understand what your documentation actually contains.

The entry point. Before simplifying anything, you need to know what you have — and what you do not.

The problem

The problem

Nobody in the company knows what the eight hundred procedures contain. Nor what they leave out.

Everyone knows there are duplicates, because they bump into them. Everyone knows there are contradictions, because an operator flags one now and then. But nobody has the map — and doing that reading by hand costs months of expert time.

The real blind spot is elsewhere: part of the working know-how is written down nowhere. It lives in three people's heads, and leaves with them.

Walkthrough

The walkthrough

The walkthrough 5 min 44 — click to play. The video only downloads at that point.

Maestro is under development. This video comes from the MVP — the product running today, not the final platform. As of today, Maestro is used only within Sinfony consulting engagements.

Features

What the module does

Six functions, as they appear to the people who use them.

1

Your documents go in as they are

PDF, Word, archives, several languages mixed together. No preparation work upstream: the corpus goes in as it stands.

2

Every document is broken into grains

A clause, a bullet, a sentence, a table: the smallest unit of information that still means something. That is what makes the rest possible.

3

Your in-house vocabulary is extracted

Glossary and abbreviations come straight out of the corpus. Often it is the first time they exist as a list at all.

4

Administrative noise is set aside

Headers, footers, revision boxes, repeated boilerplate: anything that is not business content is removed before the analysis.

5

Duplicates and contradictions surface

Two passages saying the same thing, or two contradicting each other, are pulled together side by side for arbitration.

6

The gap map

What the corpus says nowhere although the process requires it. The deliverable nobody expects and everybody keeps.

Who it is for

Two kinds of company, two uses of the same module.

Regulated large enterprises

Finally know what eight hundred documents contain.

You have too much documentation to re-read, and no way to prove it is consistent. The analysis produces the map nobody ever had time to draw.

  • An exhaustive read of the corpus, not a sample
  • Contradictions surfaced before an inspector finds them
  • A quantified starting point for a simplification programme
Expert SMEs & mid-market

Discover that the essentials were written down nowhere.

You have few documents, and the real know-how lives in a handful of heads. The analysis measures exactly the gap between what is written and what is done.

  • The share of know-how that exists only verbally, quantified
  • Your in-house vocabulary written down
  • Enough to decide where to invest first
Going further

Duplicates and contradictions: how to find them →

The nine Maestro modules

Each module is sold and used on its own. See how this one fits with the other eight.

See the nine modules