SOFTWARE Know-how capture & simplification · powered by Sinfony

Create or simplify your procedures. Get clear RACIs, train effectively.

The software that captures your know-how: it simplifies your documents — or creates them from scratch — then derives a flowchart, RACI and training. DMS, LMS, BPM, AI: the essentials of all four, without the bloat.

SME/mid-market or large enterprise? See what Maestro brings to each ↓
Designed for demanding environments: PharmaMedical devicesFood & beverageManufacturingExpert services
What Maestro is for

Nine modules, one path: from the document you received to competence on the job.

Each module is sold and used on its own. Together they run from the pile of inherited procedures to the operator signed off at their machine.

1

Analyse the documents

Maestro breaks your documents into grains, surfaces duplicates and contradictions, and reveals the 20 to 50% of know-how that was written down nowhere.

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2

Write processes and RACI

Process mapping and the RACI are derived from reading your own documents, not from a six-month BPM workshop.

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3

Write the documents

The right logical level, the right process, the right reader. Procedures are created from scratch or simplified from what you already have.

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4 In development

Write the forms

Design forms that are easy to fill in — batch records, logs and checks completed correctly the first time.

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5

Route and consult procedures

Approval, versions, distribution, changes: document management runs without chasing and without a spreadsheet.

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6

Build the training

Competencies are derived from the RACI, 70/20/10 paths are built from the procedures, and the videos are produced with Hoctav.

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7 In development

Deliver and track the training

Run the sessions, deliver the content, track each learner and sign off competence at the workstation.

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8

Get ready for the audit

AI-simulated audits and a live register of gaps: preparing for an inspection stops being a fire drill.

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9

Support the teams

An AI assistant sits in your documentation and training workshops, and puts teams in front of their blind spots.

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The rule: Maestro designs — documents, RACI, training paths; Hoctav produces the videos and tutorials — hoctav.ai.
Maestro is under development. As of today, it is used only within Sinfony consulting engagements.

Two ways to start

You start from existing content, or from nothing. Maestro does both.

Maestro is not just a tool for tidying up SOP chaos: above all it is an accelerator for capturing know-how — even facing a blank page.

You have too many documents

Simplify what exists

Hundreds of SOPs, training courses and files that repeat and contradict one another. Maestro analyses, removes duplicates, resolves contradictions and derives clear deliverables.

  • −80% procedures
  • Contradictions & duplicates removed
  • Knowledge-gap map revealed
You start from nothing

Capture from scratch

The knowledge lives in your experts' heads; nothing is written down. From interviews and observation, Maestro creates your procedures, RACI, learning paths and training content from scratch.

  • Procedures, tutorials & paths created from scratch
  • Experts' know-how captured
  • Ready to produce as video (Hoctav)

In both cases, the same deliverables: clear procedures, flowchart, RACI, knowledge-gap map, training.

Who is Maestro for?

SMEs and mid-market companies as much as large enterprises — immediate value for each.

Whether you start from nothing (capturing knowledge) or from disordered existing content (simplifying it), Maestro adapts to your reality.

Expert SMEs & mid-market companies

Capture your experts' knowledge. De-risk and increase the value of the business.

Your know-how sits in a few heads and nothing is written down. Maestro captures it and creates from scratch your procedures, tutorials and training — a transferable asset.

20/80
of knowledge drives the value
0 → 1
created from scratch
+ value
sale / M&A
  • Procedures, RACI, tutorials & training created from scratch
  • Experts' know-how captured (videos with Hoctav)
  • A de-risked business, robust in inspections, better valued
Large enterprises & structured mid-market companies

Rationalise thousands of documents. Stay inspection-ready.

Too many procedures, heavy training, a constant risk of non-compliance. Maestro simplifies at scale and makes compliance demonstrable.

−80%
procedures
÷ 2
Doc & Training cost
2 pts
of EBIT
  • Duplicate removal & contradictions detected at scale
  • Traceable compliance, local ⇄ corporate alignment via the RACI
  • Short training, targeted at the role
The real difference

Everything useful. Nothing superfluous.

DMS, LMS, BPM, AI: each does part of the job — and adds its own overhead. Maestro keeps the useful core of all four, orchestrated by the Sinfony method, and drops the bloat.

Four separate tools

×
DMS — stores, but does not simplify
×
LMS — stacks up modules
×
BPM — models for the sake of modelling
×
General-purpose AI — searches, sometimes invents

Maestro — all four, orchestrated

✓
Documents — created or simplified, versioned, approved, distributed
✓
Training — paths + content (Sinfony Learning Suite)
✓
Processes — described because they are useful + RACI, never process for its own sake
✓
AI — a Doc & Training assistant (neither chatbot nor agent), within your own environment
The useful core of a DMS, an LMS, BPM and AI — without the overhead of four separate tools. One method, one tool.
Confidentiality and sovereignty

Your documents stay in France, and the models run on our own servers.

French and European sovereignty is not a sales argument for us: it is a design constraint. Here is where your data lives, and what processes it.

Where your data lives

On servers privatised by Sinfony at OVH, in France. They benefit from OVH's cybersecurity protections.

Which AI processes it

Open-source models, run locally on those same servers. Your documents do not leave to be analysed.

Why several models

We put them in competition with Mistral's open-weight models, run on the same infrastructure, to keep for each task whichever gives the best result. No call to an external API.

Tomorrow, on your side

In the product version, Maestro will fit into your own environment: your AI models, your servers.

Today, within a consulting engagement, your documents are processed on Sinfony's French infrastructure. Tomorrow, in the product version, they will be able to stay entirely on your side.

One ecosystem, three building blocks

Sinfony writes the score. Maestro conducts. Hoctav plays.

The method, the app that designs, the tool that makes the videos — conceived as a whole.

Sinfony — the method

The 8-step method that normalises, de-duplicates and structures information.

Maestro — designs

The application that simplifies documentation, breaks it into grains, produces flowchart + RACI + knowledge-gap map, and defines the training architecture.

Hoctav — builds

The tool that produces neuro-impactful educational videos and tutorials. (hoctav.ai)

Calculate your gain

How much does Maestro save you?

Three models depending on your profile — document rationalisation, P&L impact, dependence on experts. All assumptions are editable.

How to start

You are not buying software. You receive a result.

Maestro is operated by us: you receive deliverables, not access to a tool. You pay for results, not by the day.

SMEs & mid-market

Capture your know-how

Your value sits in a few heads. Turn it into an asset.

The Project
Starting from scratch, create a procedure and/or a complete learning path — with its content — covering your most critical know-how.
Fixed fee by scope · on quotation
The Programme
Formalise your procedures and know-how to improve your bottom line and equity value, and accelerate growth.
Monthly subscription · on quotation
Discuss my project
Large enterprises

Simplify at scale, prove compliance

Too many procedures, heavy training. Take back control.

Flash Audit · €5,000
Send us up to 20 documents: a first analysis produced directly by Maestro, and you walk away with simplification leads already.
Fixed price · to get started
The Project
Simplify a workshop or a process: a RACI that is finally clear, a learning path and its blended-learning content for every RACI role.
Fixed fee by scope · anchored on ROI
The Programme
Run a fast but deep simplification to unlock lasting indirect-cost savings.
Subscription · on quotation
Book a Flash Audit
Founding partner programme · limited places

Wanted to build your own Maestro? Build on ours.

For groups tempted to build in-house: a private instance of Maestro, the Sinfony method, direct influence on the roadmap and a founder rate — instead of starting from a blank page.

No per-user subscription: at this stage, you buy a delivered result, not licences. The SaaS will come once the tool is fully validated.

Resources

Download the white paper — and let's talk.

An in-depth perspective on your challenges. Leave your details: a Maestro expert will get back to you.

Large enterprises

From document to instructional information — "Brain to Hands", 15–20% of payroll, 2 points of EBIT.

SMEs & mid-market

From the amnesic organisation to the clear-sighted one — capture knowledge, de-risk, add value.

You can also test Maestro on your own documents.

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Frequently asked questions

Your questions about Maestro

What quality, operations and training leaders ask us most often.

Is Maestro a DMS, an LMS, an AI or a BPM tool?

A bit of all four — the essentials, without the bloat. Maestro brings together the useful core of a DMS (documents: versions, approvals, distribution), an LMS (training, via the Sinfony Learning Suite), BPM (processes described because they are useful, never for their own sake) and AI — orchestrated by the Sinfony method. On the AI side, it is neither a chatbot nor an agent, but a Documentation & Training assistant. One end-to-end solution, rather than four separate tools.

Can you create procedures and training from scratch?

Yes. Maestro does not only simplify what already exists: from interviews and observation of your experts, it creates your procedures, your RACI, your learning paths and your training content from scratch. It is as much an accelerator for capturing know-how as a simplification tool.

How does Maestro simplify existing procedures?

It analyses your body of documents, detects redundancies and contradictions, breaks information down into "knowledge grains", classifies them by level (why / what / how), then rebuilds clear procedures, a flowchart and a RACI. You keep control over every decision.

What is the "knowledge-gap map"?

It maps the critical knowledge used day to day but written down nowhere — often 20 to 50% of real know-how. Maestro reveals it so you can document it before a departure or an audit makes it visible.

Can you generate a RACI from your documents?

Yes. Maestro produces a clear RACI (who does what) linked to the corresponding procedure and training, without the overhead of a BPM tool.

Is my data secure?

Yes. Your documents are processed in France, on servers privatised by Sinfony at OVH, by open-source models run locally. The detail — location, models, product version — is in the Confidentiality and sovereignty section.

Which sectors is Maestro designed for?

Environments with demanding compliance and know-how requirements: pharma, medical devices, food and beverage, manufacturing and expert services, in SMEs and mid-market companies as much as large enterprises.

How much does Maestro cost and how does a project work?

At this stage, you do not buy per-user licences: Maestro is operated by us and you pay for results. We start with a fixed-price Flash Audit, then a fixed-fee Project (by process family, anchored on ROI) or a monthly Programme. A licence will come once the tool is fully productised.

Let's talk about your project

Describe your need. We'll show you Maestro in action.

An anonymised sample, or simply your context: we get back to you with concrete leads. Proof, not promises.